Z'otz Cafe

Whoever was working at Z’otz on Monday, June 30th around 9 p.m. completely turned me off to this place. I walked in, greeted the barista, and let them know I’d be right back to the counter after finding a good spot to set up. I’m in the service industry myself, so I had every intention of buying so... Read more

Whoever was working at Z’otz on Monday, June 30th around 9 p.m. completely turned me off to this place. I walked in, greeted the barista, and let them know I’d be right back to the counter after finding a good spot to set up. I’m in the service industry myself, so I had every intention of buying something in exchange for the Wi-Fi. I asked for water, assuming they’d grab a bottled one I could pay for. Instead, they pointed to the free water canteen. That’s on me for not making it clear I wanted to buy something. Since I wasn’t in the mood for coffee, I left to grab some cash with the plan to just tip instead. When I returned, I explained that and asked for the Wi-Fi code. The barista ignored the question and curtly asked, “Yeah, can I get you anything?” I replied, “No, I’m already a coffee and an energy drink in, but can I just tip you instead?” At that point, they looked irritated and said I had to buy something. They pointed to the $1 Emergen-C packs. I agreed and said I’d take one. During the transaction, they barely made eye contact. When they finally did, they said, “Yeah… it’s just a dollar,” in this flat, condescending tone, as if I should have known there wasn’t tax. I handed over the dollar, chose my receipt, and again, silence. I still had the cash I was planning to tip with in my hand. I asked, “And the Wi-Fi code?” They pointed down to the counter and said, “There. In bright red letters.” The snark was consistent throughout. I pocketed the tip. I fully understand if it’s store policy to require a purchase. I work in service, and I respect that. But talking to a customer like they’re dense, or like they’re trying to scam you, probably isn’t policy. It came off like they assumed I was just trying to freeload, and funny enough, the Wi-Fi didn’t even work. I ended up using my own hotspot because it kept buffering. What could have been a simple $10 tip turned into a $1 sale and a lost customer. Pushing someone to buy something wasteful instead of accepting a generous tip isn’t just bad customer service, it’s bad math. I’ll take my business to places with better attitudes and just as good, if not better, coffee: Rook Cafe, Baldwin and Co, Bean Gallery, and French Truck. Show less

Whoever was working at Z’otz on Monday, June 30th around 9 p.m. completely turned me off to this place. I walked in, greeted the barista, and let them know I’d be right back to the counter after finding a good spot to set up. I’m in the service industry myself, so I had every intention of buying so... Read more

Whoever was working at Z’otz on Monday, June 30th around 9 p.m. completely turned me off to this place. I walked in, greeted the barista, and let them know I’d be right back to the counter after finding a good spot to set up. I’m in the service industry myself, so I had every intention of buying something in exchange for the Wi-Fi. I asked for water, assuming they’d grab a bottled one I could pay for. Instead, they pointed to the free water canteen. That’s on me for not making it clear I wanted to buy something. Since I wasn’t in the mood for coffee, I left to grab some cash with the plan to just tip instead. When I returned, I explained that and asked for the Wi-Fi code. The barista ignored the question and curtly asked, “Yeah, can I get you anything?” I replied, “No, I’m already a coffee and an energy drink in, but can I just tip you instead?” At that point, they looked irritated and said I had to buy something. They pointed to the $1 Emergen-C packs. I agreed and said I’d take one. During the transaction, they barely made eye contact. When they finally did, they said, “Yeah… it’s just a dollar,” in this flat, condescending tone, as if I should have known there wasn’t tax. I handed over the dollar, chose my receipt, and again, silence. I still had the cash I was planning to tip with in my hand. I asked, “And the Wi-Fi code?” They pointed down to the counter and said, “There. In bright red letters.” The snark was consistent throughout. I pocketed the tip. I fully understand if it’s store policy to require a purchase. I work in service, and I respect that. But talking to a customer like they’re dense, or like they’re trying to scam you, probably isn’t policy. It came off like they assumed I was just trying to freeload, and funny enough, the Wi-Fi didn’t even work. I ended up using my own hotspot because it kept buffering. What could have been a simple $10 tip turned into a $1 sale and a lost customer. Pushing someone to buy something wasteful instead of accepting a generous tip isn’t just bad customer service, it’s bad math. I’ll take my business to places with better attitudes and just as good, if not better, coffee: Rook Cafe, Baldwin and Co, Bean Gallery, and French Truck. Show less

Went in for a Green Pear tea, it was delicious. It has a quirky atmosphere and multiple levels hidden away to suit in quiet, work on your computer, or even play board games. There is a thriving board game community that frequents the café on Saturdays. You never know who will be in this little neig... Read more

Went in for a Green Pear tea, it was delicious. It has a quirky atmosphere and multiple levels hidden away to suit in quiet, work on your computer, or even play board games. There is a thriving board game community that frequents the café on Saturdays. You never know who will be in this little neighborhood. A duck watching a dog? Just another afternoon at Zotz. Show less

Went in for a Green Pear tea, it was delicious. It has a quirky atmosphere and multiple levels hidden away to suit in quiet, work on your computer, or even play board games. There is a thriving board game community that frequents the café on Saturdays. You never know who will be in this little neig... Read more

Went in for a Green Pear tea, it was delicious. It has a quirky atmosphere and multiple levels hidden away to suit in quiet, work on your computer, or even play board games. There is a thriving board game community that frequents the café on Saturdays. You never know who will be in this little neighborhood. A duck watching a dog? Just another afternoon at Zotz. Show less

I usually love Z’otz! I love the atmosphere, and I love supporting the inclusive, alternative space they provide. However, for the past month I’ve had a severe double ear-infection which has rendered me practically deaf. I was already feeling so much isolation and frustration from not being able to ... Read more

I usually love Z’otz! I love the atmosphere, and I love supporting the inclusive, alternative space they provide. However, for the past month I’ve had a severe double ear-infection which has rendered me practically deaf. I was already feeling so much isolation and frustration from not being able to hear for over a month. The man at the counter was incredibly rude to me when I asked him to repeat himself multiple times. I felt like crying. I am not an accurate representation of the deaf community. I am young and appear completely physically abled. I’m asking for sensitivity to disabilities, even if they are not visible, so anyone who steps in the doors of Z’otz feels respected. Show less

I usually love Z’otz! I love the atmosphere, and I love supporting the inclusive, alternative space they provide. However, for the past month I’ve had a severe double ear-infection which has rendered me practically deaf. I was already feeling so much isolation and frustration from not being able to ... Read more

I usually love Z’otz! I love the atmosphere, and I love supporting the inclusive, alternative space they provide. However, for the past month I’ve had a severe double ear-infection which has rendered me practically deaf. I was already feeling so much isolation and frustration from not being able to hear for over a month. The man at the counter was incredibly rude to me when I asked him to repeat himself multiple times. I felt like crying. I am not an accurate representation of the deaf community. I am young and appear completely physically abled. I’m asking for sensitivity to disabilities, even if they are not visible, so anyone who steps in the doors of Z’otz feels respected. Show less

The older lady with dark hair and bangs was rude and patronizing. All I asked for was cold foam with a little flavor added and was treated like I was asking for something unheard of! She said they only do “old school coffee” and could “try to make it.” I ended up settling for a chai with no cold foa... Read more

The older lady with dark hair and bangs was rude and patronizing. All I asked for was cold foam with a little flavor added and was treated like I was asking for something unheard of! She said they only do “old school coffee” and could “try to make it.” I ended up settling for a chai with no cold foam and it was not good at all. Tasted like overly sweet milk. Show less

The older lady with dark hair and bangs was rude and patronizing. All I asked for was cold foam with a little flavor added and was treated like I was asking for something unheard of! She said they only do “old school coffee” and could “try to make it.” I ended up settling for a chai with no cold foa... Read more

The older lady with dark hair and bangs was rude and patronizing. All I asked for was cold foam with a little flavor added and was treated like I was asking for something unheard of! She said they only do “old school coffee” and could “try to make it.” I ended up settling for a chai with no cold foam and it was not good at all. Tasted like overly sweet milk. Show less

Honestly, when I graduate, I should give Z’otz my degree. This place has served as my weekly study room and essay-writing headquarters for the past year. Their late hours and delicious coffee and pastries, as well as their eclectic and cozy decor and comfortable chairs, make this the perfect place t... Read more

Honestly, when I graduate, I should give Z’otz my degree. This place has served as my weekly study room and essay-writing headquarters for the past year. Their late hours and delicious coffee and pastries, as well as their eclectic and cozy decor and comfortable chairs, make this the perfect place to get some work done with friends. They also have board games and books, so after your work is done you can even have a little fun. I love their cafe au lait, london fog, and pomegranate iced green tea. Their bagel and their cranberry muffin are also staples in my life. I love you Z’otz! Show less

Honestly, when I graduate, I should give Z’otz my degree. This place has served as my weekly study room and essay-writing headquarters for the past year. Their late hours and delicious coffee and pastries, as well as their eclectic and cozy decor and comfortable chairs, make this the perfect place t... Read more

Honestly, when I graduate, I should give Z’otz my degree. This place has served as my weekly study room and essay-writing headquarters for the past year. Their late hours and delicious coffee and pastries, as well as their eclectic and cozy decor and comfortable chairs, make this the perfect place to get some work done with friends. They also have board games and books, so after your work is done you can even have a little fun. I love their cafe au lait, london fog, and pomegranate iced green tea. Their bagel and their cranberry muffin are also staples in my life. I love you Z’otz! Show less

I’ve been to this place multiple times late at night, and there’s usually a gentleman working the desk who’s been friendly. We’ve always ordered food and drinks without any issues before. However, this time, before we even sat down for five minutes, he came over twice and rudely told us to either or... Read more

I’ve been to this place multiple times late at night, and there’s usually a gentleman working the desk who’s been friendly. We’ve always ordered food and drinks without any issues before. However, this time, before we even sat down for five minutes, he came over twice and rudely told us to either order something or leave, even though we had already said we were planning to order. He didn’t give us a moment to settle in and was outright rude. Because of this, I won’t be coming back! The food is terrible and the drinks are trash anyway. Show less

I’ve been to this place multiple times late at night, and there’s usually a gentleman working the desk who’s been friendly. We’ve always ordered food and drinks without any issues before. However, this time, before we even sat down for five minutes, he came over twice and rudely told us to either or... Read more

I’ve been to this place multiple times late at night, and there’s usually a gentleman working the desk who’s been friendly. We’ve always ordered food and drinks without any issues before. However, this time, before we even sat down for five minutes, he came over twice and rudely told us to either order something or leave, even though we had already said we were planning to order. He didn’t give us a moment to settle in and was outright rude. Because of this, I won’t be coming back! The food is terrible and the drinks are trash anyway. Show less

I've been a regular at Zotz for more years than I can count and I've never had a bad experience. The staff and the environment are the best in NOLA, their coffee is great, and its one of the only cafés you can frequent late at night. They care about their customers (if you have a spine) and you can ... Read more

I've been a regular at Zotz for more years than I can count and I've never had a bad experience. The staff and the environment are the best in NOLA, their coffee is great, and its one of the only cafés you can frequent late at night. They care about their customers (if you have a spine) and you can always find someone to strike up a conversation with on the back patio. If you're looking for community and coffee, go here! Show less

I've been a regular at Zotz for more years than I can count and I've never had a bad experience. The staff and the environment are the best in NOLA, their coffee is great, and its one of the only cafés you can frequent late at night. They care about their customers (if you have a spine) and you can ... Read more

I've been a regular at Zotz for more years than I can count and I've never had a bad experience. The staff and the environment are the best in NOLA, their coffee is great, and its one of the only cafés you can frequent late at night. They care about their customers (if you have a spine) and you can always find someone to strike up a conversation with on the back patio. If you're looking for community and coffee, go here! Show less

Z’otz is the most down-to-earth, unpretentious, artsy, gothy, bohemian little cafe in New Orleans. Authentically eclectic and weird, it’s been a gathering place for university students, local goths, punks, nerds, artists and good weirdos of all sorts for decades now. The coffee bar is solid and the ... Read more

Z’otz is the most down-to-earth, unpretentious, artsy, gothy, bohemian little cafe in New Orleans. Authentically eclectic and weird, it’s been a gathering place for university students, local goths, punks, nerds, artists and good weirdos of all sorts for decades now. The coffee bar is solid and the pastries are reliably yummy, but let’s be honest - you come to Z’otz because you’re a Z’otz kind of person and it’s a safe, cozy place for people like you. Couldn’t love it more. Show less

Z’otz is the most down-to-earth, unpretentious, artsy, gothy, bohemian little cafe in New Orleans. Authentically eclectic and weird, it’s been a gathering place for university students, local goths, punks, nerds, artists and good weirdos of all sorts for decades now. The coffee bar is solid and the ... Read more

Z’otz is the most down-to-earth, unpretentious, artsy, gothy, bohemian little cafe in New Orleans. Authentically eclectic and weird, it’s been a gathering place for university students, local goths, punks, nerds, artists and good weirdos of all sorts for decades now. The coffee bar is solid and the pastries are reliably yummy, but let’s be honest - you come to Z’otz because you’re a Z’otz kind of person and it’s a safe, cozy place for people like you. Couldn’t love it more. Show less

Coffee is really good, some unique flavor blends available. The patio is actually really cute and a nice place to enjoy some coffee, have a meeting, study, whatever your heart's desire. The inside is actually really artsy in the best way possible, all kinds of cool things to be seen. This place... Read more

Coffee is really good, some unique flavor blends available. The patio is actually really cute and a nice place to enjoy some coffee, have a meeting, study, whatever your heart's desire. The inside is actually really artsy in the best way possible, all kinds of cool things to be seen. This place is a whole vibe. Show less

Coffee is really good, some unique flavor blends available. The patio is actually really cute and a nice place to enjoy some coffee, have a meeting, study, whatever your heart's desire. The inside is actually really artsy in the best way possible, all kinds of cool things to be seen. This place... Read more

Coffee is really good, some unique flavor blends available. The patio is actually really cute and a nice place to enjoy some coffee, have a meeting, study, whatever your heart's desire. The inside is actually really artsy in the best way possible, all kinds of cool things to be seen. This place is a whole vibe. Show less

This place is definitely unique. It has a dark rock sort of vibe...not my thing personally but it's cool. Lots of skeleton themes throughout and rock metal playing. I like that they are open late. They have 4 different bean roasts- medium, chicory, dark, and another blend- Highland something. Baris... Read more

This place is definitely unique. It has a dark rock sort of vibe...not my thing personally but it's cool. Lots of skeleton themes throughout and rock metal playing. I like that they are open late. They have 4 different bean roasts- medium, chicory, dark, and another blend- Highland something. Barista was nice and brewed another pot of coffee for us. The coffee was alright. It's got a lot of sitting space, and they have board games, as well as nights for movies or games. They've got half n half, soy milk, coconut milk, and regular milk for the coffee. Show less

This place is definitely unique. It has a dark rock sort of vibe...not my thing personally but it's cool. Lots of skeleton themes throughout and rock metal playing. I like that they are open late. They have 4 different bean roasts- medium, chicory, dark, and another blend- Highland something. Baris... Read more

This place is definitely unique. It has a dark rock sort of vibe...not my thing personally but it's cool. Lots of skeleton themes throughout and rock metal playing. I like that they are open late. They have 4 different bean roasts- medium, chicory, dark, and another blend- Highland something. Barista was nice and brewed another pot of coffee for us. The coffee was alright. It's got a lot of sitting space, and they have board games, as well as nights for movies or games. They've got half n half, soy milk, coconut milk, and regular milk for the coffee. Show less

I found Z’otz in the spring of 25’ I stop by once in a while to sit and work —— the coffee and food is amazing especially the Jalapeño croissant with cheese. The atmosphere can be better I love the music and the diversity but I noticed one of the employees (not sure his name but he has facial pierci... Read more

I found Z’otz in the spring of 25’ I stop by once in a while to sit and work —— the coffee and food is amazing especially the Jalapeño croissant with cheese. The atmosphere can be better I love the music and the diversity but I noticed one of the employees (not sure his name but he has facial piercings) can’t be extremely RUDE to the customers and people in the area. He yelled at a customer for asking a question and makes rude remarks. This place is truly a gem. But the employee needs to understand politeness and respect for customers! How can you work at a coffee shop and have no human decency :( do better! Show less

I found Z’otz in the spring of 25’ I stop by once in a while to sit and work —— the coffee and food is amazing especially the Jalapeño croissant with cheese. The atmosphere can be better I love the music and the diversity but I noticed one of the employees (not sure his name but he has facial pierci... Read more

I found Z’otz in the spring of 25’ I stop by once in a while to sit and work —— the coffee and food is amazing especially the Jalapeño croissant with cheese. The atmosphere can be better I love the music and the diversity but I noticed one of the employees (not sure his name but he has facial piercings) can’t be extremely RUDE to the customers and people in the area. He yelled at a customer for asking a question and makes rude remarks. This place is truly a gem. But the employee needs to understand politeness and respect for customers! How can you work at a coffee shop and have no human decency :( do better! Show less

Personally I love Z’otz. If you are not familiar with New Orleans, the city is a bit like Amsterdam. There is a taste of everything here from formal/conservative to informal/unconservative. Z’otz is pretty far out on the latter end. The decor embodies a quirky humor, slightly morbid, very ‘alter... Read more

Personally I love Z’otz. If you are not familiar with New Orleans, the city is a bit like Amsterdam. There is a taste of everything here from formal/conservative to informal/unconservative. Z’otz is pretty far out on the latter end. The decor embodies a quirky humor, slightly morbid, very ‘alternative’. Patrons are mostly quiet studying types the half dozen or so visits I’ve made. Music is very varied, and you might discover something new. Coffee and treats are reliable, but the charm is in the bohemian feel. Show less

Personally I love Z’otz. If you are not familiar with New Orleans, the city is a bit like Amsterdam. There is a taste of everything here from formal/conservative to informal/unconservative. Z’otz is pretty far out on the latter end. The decor embodies a quirky humor, slightly morbid, very ‘alter... Read more

Personally I love Z’otz. If you are not familiar with New Orleans, the city is a bit like Amsterdam. There is a taste of everything here from formal/conservative to informal/unconservative. Z’otz is pretty far out on the latter end. The decor embodies a quirky humor, slightly morbid, very ‘alternative’. Patrons are mostly quiet studying types the half dozen or so visits I’ve made. Music is very varied, and you might discover something new. Coffee and treats are reliable, but the charm is in the bohemian feel. Show less