Hex and Company

This business engaged in obvious price gouging of the Final Fantasy MTG release. They took people's non-refundable deposits and then marked up the prices so high above the market rate that you'd be a fool to pay them. Anyone else thats is a victim of this shady practice, please charge back the dep... Read more

This business engaged in obvious price gouging of the Final Fantasy MTG release. They took people's non-refundable deposits and then marked up the prices so high above the market rate that you'd be a fool to pay them. Anyone else thats is a victim of this shady practice, please charge back the deposits to your credit and debit cards. The business failed to provide promised product at market prices and then refused refunds. Do better. Show less

This business engaged in obvious price gouging of the Final Fantasy MTG release. They took people's non-refundable deposits and then marked up the prices so high above the market rate that you'd be a fool to pay them. Anyone else thats is a victim of this shady practice, please charge back the dep... Read more

This business engaged in obvious price gouging of the Final Fantasy MTG release. They took people's non-refundable deposits and then marked up the prices so high above the market rate that you'd be a fool to pay them. Anyone else thats is a victim of this shady practice, please charge back the deposits to your credit and debit cards. The business failed to provide promised product at market prices and then refused refunds. Do better. Show less

Listen I love this place and I’m here all the time… however, the bathroom is always gross. Anytime I’ve gone in after a dude and he’s left the seat up the inside looks like it’s literally never been cleaned. There is always a line of piss down the front. The trash is usually filled if not overflowin... Read more

Listen I love this place and I’m here all the time… however, the bathroom is always gross. Anytime I’ve gone in after a dude and he’s left the seat up the inside looks like it’s literally never been cleaned. There is always a line of piss down the front. The trash is usually filled if not overflowing. Again, love this place, just wish the bathroom was cleaner Show less

My girlfriend and I had a good time here until the place was about to close. An employee briefly walked around the cafe and announced there were "free pastries" available that would otherwise go bad ("free", verbatim). About 10 minutes later I was at the register, buying a copy of a game that we lik... Read more

My girlfriend and I had a good time here until the place was about to close. An employee briefly walked around the cafe and announced there were "free pastries" available that would otherwise go bad ("free", verbatim). About 10 minutes later I was at the register, buying a copy of a game that we liked (Brightcast, check it out guys 👍). In the meantime my girlfriend picked up two cookies for us from the aforementioned "free" batch scattered on the counter, facing the customer. When she handed one to me, the employee's immediate reaction was to give her an uneasy look and tell us how those were for a "voluntary tip", pointing at the tip jar. We apologized, bringing up how they had said the pastries were free. Still acting uneasy, he said we could have them since "now we touched them", and to be fair to him, he apologized for being unclear earlier. Since I was still in the middle of buying the game and now felt pressured, I offered to leave a small tip on the register's screen - one we had already tipped them on twice while buying coffees. He said "no, that's not the same". Of course not, they'd need to actually pay their taxes if I tipped with card. And that's where the second employee comes in, suggesting we should Venmo them. She pulls out her phone without even asking if we'd be willing to do that, opens her personal Venmo, and after I tell her I don't have it (I'm not from the US), she shoves it under my girlfriend's nose. At this point we considered just walking out, but we did end up tipping her a little out of pressure. I mean, they deserved it for such great service. I love the US tipping culture, but I love this place's shady practices even more. I would just go to a different spot if I were you. Two stars because the place itself was fine. Show less

Listen I love this place and I’m here all the time… however, the bathroom is always gross. Anytime I’ve gone in after a dude and he’s left the seat up the inside looks like it’s literally never been cleaned. There is always a line of piss down the front. The trash is usually filled if not overflowin... Read more

Listen I love this place and I’m here all the time… however, the bathroom is always gross. Anytime I’ve gone in after a dude and he’s left the seat up the inside looks like it’s literally never been cleaned. There is always a line of piss down the front. The trash is usually filled if not overflowing. Again, love this place, just wish the bathroom was cleaner Show less

My girlfriend and I had a good time here until the place was about to close. An employee briefly walked around the cafe and announced there were "free pastries" available that would otherwise go bad ("free", verbatim). About 10 minutes later I was at the register, buying a copy of a game that we lik... Read more

My girlfriend and I had a good time here until the place was about to close. An employee briefly walked around the cafe and announced there were "free pastries" available that would otherwise go bad ("free", verbatim). About 10 minutes later I was at the register, buying a copy of a game that we liked (Brightcast, check it out guys 👍). In the meantime my girlfriend picked up two cookies for us from the aforementioned "free" batch scattered on the counter, facing the customer. When she handed one to me, the employee's immediate reaction was to give her an uneasy look and tell us how those were for a "voluntary tip", pointing at the tip jar. We apologized, bringing up how they had said the pastries were free. Still acting uneasy, he said we could have them since "now we touched them", and to be fair to him, he apologized for being unclear earlier. Since I was still in the middle of buying the game and now felt pressured, I offered to leave a small tip on the register's screen - one we had already tipped them on twice while buying coffees. He said "no, that's not the same". Of course not, they'd need to actually pay their taxes if I tipped with card. And that's where the second employee comes in, suggesting we should Venmo them. She pulls out her phone without even asking if we'd be willing to do that, opens her personal Venmo, and after I tell her I don't have it (I'm not from the US), she shoves it under my girlfriend's nose. At this point we considered just walking out, but we did end up tipping her a little out of pressure. I mean, they deserved it for such great service. I love the US tipping culture, but I love this place's shady practices even more. I would just go to a different spot if I were you. Two stars because the place itself was fine. Show less

Good selection of games, and the establishment is clean and bright, but the past 2 times I've come here, the service was pretty bad. It probably depends on who is working, but the past 2 times the girl running the front was unhelpful, on her phone, and didn't seem to manage the wait list that attent... Read more

Good selection of games, and the establishment is clean and bright, but the past 2 times I've come here, the service was pretty bad. It probably depends on who is working, but the past 2 times the girl running the front was unhelpful, on her phone, and didn't seem to manage the wait list that attentively. Don't think I'll be returning to this location any time soon because the staff really left a bad taste. There aren't many large tables at this location either, and it does get quite packed, given its location near Union Square. Show less

Good selection of games, and the establishment is clean and bright, but the past 2 times I've come here, the service was pretty bad. It probably depends on who is working, but the past 2 times the girl running the front was unhelpful, on her phone, and didn't seem to manage the wait list that attent... Read more

Good selection of games, and the establishment is clean and bright, but the past 2 times I've come here, the service was pretty bad. It probably depends on who is working, but the past 2 times the girl running the front was unhelpful, on her phone, and didn't seem to manage the wait list that attentively. Don't think I'll be returning to this location any time soon because the staff really left a bad taste. There aren't many large tables at this location either, and it does get quite packed, given its location near Union Square. Show less

Yesterday was my first time here and it definitely won’t be my last. This place is a must for anybody into board games, whether an amateur or expert. They have a huge selection of games to play and merchandise to buy. The staff was really friendly and accommodating, letting us combine tables as long... Read more

Yesterday was my first time here and it definitely won’t be my last. This place is a must for anybody into board games, whether an amateur or expert. They have a huge selection of games to play and merchandise to buy. The staff was really friendly and accommodating, letting us combine tables as long as we separate them after. Got to try out a couple of new games and the time just flew by.Really great value at only 10$ to play games. Kudos to the staff and everyone there. It’s a great spot :) Show less

Yesterday was my first time here and it definitely won’t be my last. This place is a must for anybody into board games, whether an amateur or expert. They have a huge selection of games to play and merchandise to buy. The staff was really friendly and accommodating, letting us combine tables as long... Read more

Yesterday was my first time here and it definitely won’t be my last. This place is a must for anybody into board games, whether an amateur or expert. They have a huge selection of games to play and merchandise to buy. The staff was really friendly and accommodating, letting us combine tables as long as we separate them after. Got to try out a couple of new games and the time just flew by.Really great value at only 10$ to play games. Kudos to the staff and everyone there. It’s a great spot :) Show less

I got all those for a DnD session 4 book 10 sets of Dice Monster 0-1 cards Monster 6-16 cards 3 maps Sadly for the one known for Mimi's they never have what I need or anything even So plain ahead they're usually book a lot It's not my favorite one but there usually the one's that have what I need. ... Read more

I got all those for a DnD session 4 book 10 sets of Dice Monster 0-1 cards Monster 6-16 cards 3 maps Sadly for the one known for Mimi's they never have what I need or anything even So plain ahead they're usually book a lot It's not my favorite one but there usually the one's that have what I need. My favorite one is better and usually has seating. Show less

I got all those for a DnD session 4 book 10 sets of Dice Monster 0-1 cards Monster 6-16 cards 3 maps Sadly for the one known for Mimi's they never have what I need or anything even So plain ahead they're usually book a lot It's not my favorite one but there usually the one's that have what I need. ... Read more

I got all those for a DnD session 4 book 10 sets of Dice Monster 0-1 cards Monster 6-16 cards 3 maps Sadly for the one known for Mimi's they never have what I need or anything even So plain ahead they're usually book a lot It's not my favorite one but there usually the one's that have what I need. My favorite one is better and usually has seating. Show less

I had the spinach dip which was pretty good, Blue raspberry boba was super good (but very tart if you like that) and chai/cider was tasty but probably better served hot. Unlimited time (on weekdays) to play games meant that I wasn’t stressed about finishing up a game in time. We didn’t feel cramped ... Read more

I had the spinach dip which was pretty good, Blue raspberry boba was super good (but very tart if you like that) and chai/cider was tasty but probably better served hot. Unlimited time (on weekdays) to play games meant that I wasn’t stressed about finishing up a game in time. We didn’t feel cramped at all like at other board game cafes and before 7pm was pretty empty. They had a $1 random dnd mini/ d20 gumball prize machine which got a few dollars from me. It cost $50 total for 2 people to play unlimited games, 3 sets of dnd dice for $15, 2 large drinks, and spinach dip. The staff is super nice!!!! 10/10 staff. They apparently have DnD games on Wednesdays for just the $10/person table fee. I’ll be back! Show less

I had the spinach dip which was pretty good, Blue raspberry boba was super good (but very tart if you like that) and chai/cider was tasty but probably better served hot. Unlimited time (on weekdays) to play games meant that I wasn’t stressed about finishing up a game in time. We didn’t feel cramped ... Read more

I had the spinach dip which was pretty good, Blue raspberry boba was super good (but very tart if you like that) and chai/cider was tasty but probably better served hot. Unlimited time (on weekdays) to play games meant that I wasn’t stressed about finishing up a game in time. We didn’t feel cramped at all like at other board game cafes and before 7pm was pretty empty. They had a $1 random dnd mini/ d20 gumball prize machine which got a few dollars from me. It cost $50 total for 2 people to play unlimited games, 3 sets of dnd dice for $15, 2 large drinks, and spinach dip. The staff is super nice!!!! 10/10 staff. They apparently have DnD games on Wednesdays for just the $10/person table fee. I’ll be back! Show less

Visiting NYC and checked with the shop about visiting with my family (who all play magic) just to pass some time while we waited for our show. 60$ to sit. 15/person with a time limit. Nothing towards store credit or purchases. Just 60$ to come play. You lost a paying customer from out of town wh... Read more

Visiting NYC and checked with the shop about visiting with my family (who all play magic) just to pass some time while we waited for our show. 60$ to sit. 15/person with a time limit. Nothing towards store credit or purchases. Just 60$ to come play. You lost a paying customer from out of town who intended to find some fun cards or sealed to take home. Show less

Visiting NYC and checked with the shop about visiting with my family (who all play magic) just to pass some time while we waited for our show. 60$ to sit. 15/person with a time limit. Nothing towards store credit or purchases. Just 60$ to come play. You lost a paying customer from out of town wh... Read more

Visiting NYC and checked with the shop about visiting with my family (who all play magic) just to pass some time while we waited for our show. 60$ to sit. 15/person with a time limit. Nothing towards store credit or purchases. Just 60$ to come play. You lost a paying customer from out of town who intended to find some fun cards or sealed to take home. Show less

I was there to meet with 2 friends. I didn’t have a reservation so I was prepared to find another place to hangout. Instead, I encountered rude and unhelpful staff that seemed to be annoyed that I didn’t have a reservation. Then it took ten minutes for the staff to figure out if they could seat me i... Read more

I was there to meet with 2 friends. I didn’t have a reservation so I was prepared to find another place to hangout. Instead, I encountered rude and unhelpful staff that seemed to be annoyed that I didn’t have a reservation. Then it took ten minutes for the staff to figure out if they could seat me in the clearly half empty establishment. They found a table. We sat down started playing. We went back to the counter a few times for food or drinks, each time staff was rude. I had to talk two different people just to get the code to the bathroom. Bathroom was gross. Finally, the food made all of us sick. Show less

I was there to meet with 2 friends. I didn’t have a reservation so I was prepared to find another place to hangout. Instead, I encountered rude and unhelpful staff that seemed to be annoyed that I didn’t have a reservation. Then it took ten minutes for the staff to figure out if they could seat me i... Read more

I was there to meet with 2 friends. I didn’t have a reservation so I was prepared to find another place to hangout. Instead, I encountered rude and unhelpful staff that seemed to be annoyed that I didn’t have a reservation. Then it took ten minutes for the staff to figure out if they could seat me in the clearly half empty establishment. They found a table. We sat down started playing. We went back to the counter a few times for food or drinks, each time staff was rude. I had to talk two different people just to get the code to the bathroom. Bathroom was gross. Finally, the food made all of us sick. Show less

I was running a board game night for my company and Hex generously agreed to rent us a library of board games. The day before our event, I visited Hex to pick up the games, only to be told they were reneging on their offer. I showed the manager my email chain from weeks earlier where we discussed pr... Read more

I was running a board game night for my company and Hex generously agreed to rent us a library of board games. The day before our event, I visited Hex to pick up the games, only to be told they were reneging on their offer. I showed the manager my email chain from weeks earlier where we discussed price, date, etc. Didn't matter. They refused to let me borrow any of the games we had agreed upon, and now I have to scramble to find an alternative in the next 24 hours. Edit to respond to reply: Our email chain from weeks ago did include a specific date and all other details Hex asked for. I'm unsure why whoever is replying to this review is doing so apparently without having looked at the emails in question. Show less

I was running a board game night for my company and Hex generously agreed to rent us a library of board games. The day before our event, I visited Hex to pick up the games, only to be told they were reneging on their offer. I showed the manager my email chain from weeks earlier where we discussed pr... Read more

I was running a board game night for my company and Hex generously agreed to rent us a library of board games. The day before our event, I visited Hex to pick up the games, only to be told they were reneging on their offer. I showed the manager my email chain from weeks earlier where we discussed price, date, etc. Didn't matter. They refused to let me borrow any of the games we had agreed upon, and now I have to scramble to find an alternative in the next 24 hours. Edit to respond to reply: Our email chain from weeks ago did include a specific date and all other details Hex asked for. I'm unsure why whoever is replying to this review is doing so apparently without having looked at the emails in question. Show less

I think this place was pretty cool. Never been before and didn't have a problem ordering coffee. The people that work there were nice. I personally didn't have any issues. I'd say the disorganization of games was a bit much and overwhelming. However, it's a lot and I'm sure they'll find a better sy... Read more

I think this place was pretty cool. Never been before and didn't have a problem ordering coffee. The people that work there were nice. I personally didn't have any issues. I'd say the disorganization of games was a bit much and overwhelming. However, it's a lot and I'm sure they'll find a better system. Some of the games didn't have directions either and maybe on their last leg. Truly shows how popular they are though! I think this place was an overall good experience ans yes, you have to reserve and pay for a table ahead of time FYI! :) Show less

I think this place was pretty cool. Never been before and didn't have a problem ordering coffee. The people that work there were nice. I personally didn't have any issues. I'd say the disorganization of games was a bit much and overwhelming. However, it's a lot and I'm sure they'll find a better sy... Read more

I think this place was pretty cool. Never been before and didn't have a problem ordering coffee. The people that work there were nice. I personally didn't have any issues. I'd say the disorganization of games was a bit much and overwhelming. However, it's a lot and I'm sure they'll find a better system. Some of the games didn't have directions either and maybe on their last leg. Truly shows how popular they are though! I think this place was an overall good experience ans yes, you have to reserve and pay for a table ahead of time FYI! :) Show less

Hex&Co. is a board game café thay is dedicated to providing a fun, safe, and inclusive environment for game hobbyists, college students, professionals, and families! The prices ranges from $10-$20, depending on the whether you are a student, the day you are coming in on, and whether you are reservin... Read more

Hex&Co. is a board game café thay is dedicated to providing a fun, safe, and inclusive environment for game hobbyists, college students, professionals, and families! The prices ranges from $10-$20, depending on the whether you are a student, the day you are coming in on, and whether you are reserving a table or not. Although, it is generally $15 per person for roughly 3 hours. The time can be shorter or longer, depending on the crowd and how busy the day is. Like most board game café, there are tons of games for you to play with friends. Whether it is a familiar one or something new, there are many things for you guys to try. While reservation is not require, I HIGHLY suggest reserving a table. It is $2 more per person, but it would be worth it. I was lucky that my friends and I came during the pouring rain and snow, so there were tables still available despite it being a weekend. Nonetheless, I still recommend you reserve a table, or at least come early. Hopefully, you and your friends have as much fun as my friends and I had! Show less

Hex&Co. is a board game café thay is dedicated to providing a fun, safe, and inclusive environment for game hobbyists, college students, professionals, and families! The prices ranges from $10-$20, depending on the whether you are a student, the day you are coming in on, and whether you are reservin... Read more

Hex&Co. is a board game café thay is dedicated to providing a fun, safe, and inclusive environment for game hobbyists, college students, professionals, and families! The prices ranges from $10-$20, depending on the whether you are a student, the day you are coming in on, and whether you are reserving a table or not. Although, it is generally $15 per person for roughly 3 hours. The time can be shorter or longer, depending on the crowd and how busy the day is. Like most board game café, there are tons of games for you to play with friends. Whether it is a familiar one or something new, there are many things for you guys to try. While reservation is not require, I HIGHLY suggest reserving a table. It is $2 more per person, but it would be worth it. I was lucky that my friends and I came during the pouring rain and snow, so there were tables still available despite it being a weekend. Nonetheless, I still recommend you reserve a table, or at least come early. Hopefully, you and your friends have as much fun as my friends and I had! Show less