Jennymiaw Cat Cafe

Unfortunately, my visit to this cat café was a bit disappointing. While the concept is appealing, the overall experience fell short due to several hygiene and care concerns. The first thing I noticed upon entering was the strong smell of cat litter, which lingered throughout the space. It’s somethi... Read more

Unfortunately, my visit to this cat café was a bit disappointing. While the concept is appealing, the overall experience fell short due to several hygiene and care concerns. The first thing I noticed upon entering was the strong smell of cat litter, which lingered throughout the space. It’s something you might expect to some degree in a cat café, but here it felt like a sign that things aren’t being cleaned as regularly as they should be. The room itself was untidy, and the fans were thick with dust and cat fur — the kind of buildup that takes quite a while to accumulate, suggesting a real lack of maintenance. Even more concerning, the water bowl for the cats was empty, which is unacceptable in any animal-focused setting. Staff weren’t present in the room with the cats, and it felt like there was little oversight or interaction. A bit more involvement from them could have gone a long way toward improving both the atmosphere and the care of the animals. On a more positive note, the café does offer a good variety of snacks and drinks, all of which are unlimited. There’s also a nice selection of games available, which helps make the space more enjoyable — if you can get past the cleanliness issues. That said, the cats themselves were absolutely adorable. Despite the environment, they were friendly, playful, and clearly the highlight of the visit. Show less

Unfortunately, my visit to this cat café was a bit disappointing. While the concept is appealing, the overall experience fell short due to several hygiene and care concerns. The first thing I noticed upon entering was the strong smell of cat litter, which lingered throughout the space. It’s somethi... Read more

Unfortunately, my visit to this cat café was a bit disappointing. While the concept is appealing, the overall experience fell short due to several hygiene and care concerns. The first thing I noticed upon entering was the strong smell of cat litter, which lingered throughout the space. It’s something you might expect to some degree in a cat café, but here it felt like a sign that things aren’t being cleaned as regularly as they should be. The room itself was untidy, and the fans were thick with dust and cat fur — the kind of buildup that takes quite a while to accumulate, suggesting a real lack of maintenance. Even more concerning, the water bowl for the cats was empty, which is unacceptable in any animal-focused setting. Staff weren’t present in the room with the cats, and it felt like there was little oversight or interaction. A bit more involvement from them could have gone a long way toward improving both the atmosphere and the care of the animals. On a more positive note, the café does offer a good variety of snacks and drinks, all of which are unlimited. There’s also a nice selection of games available, which helps make the space more enjoyable — if you can get past the cleanliness issues. That said, the cats themselves were absolutely adorable. Despite the environment, they were friendly, playful, and clearly the highlight of the visit. Show less

This cafe needs some work. The cats were adorable, as expected but the cleanliness level needs improvement; I don't want to walk into a room and primarily smell the cat litter. The water machine was empty, so we informed the host who brought up another water fountain but it did not work, so we took ... Read more

This cafe needs some work. The cats were adorable, as expected but the cleanliness level needs improvement; I don't want to walk into a room and primarily smell the cat litter. The water machine was empty, so we informed the host who brought up another water fountain but it did not work, so we took the lid off for the cats to drink. The bathroom did not have any toilet paper. I can see if the place was busy and the host was busy running around, but this was not the case; we were the only visitors. Please ensure there's always water for the cats, keep the litter box clean as well as the cat room. Show less

This cafe needs some work. The cats were adorable, as expected but the cleanliness level needs improvement; I don't want to walk into a room and primarily smell the cat litter. The water machine was empty, so we informed the host who brought up another water fountain but it did not work, so we took ... Read more

This cafe needs some work. The cats were adorable, as expected but the cleanliness level needs improvement; I don't want to walk into a room and primarily smell the cat litter. The water machine was empty, so we informed the host who brought up another water fountain but it did not work, so we took the lid off for the cats to drink. The bathroom did not have any toilet paper. I can see if the place was busy and the host was busy running around, but this was not the case; we were the only visitors. Please ensure there's always water for the cats, keep the litter box clean as well as the cat room. Show less

It's the best cat coffee in town. The entrance fee is the lowest, however the service and the conditions are the highest. Drinks and snacks are unlimited! The most caring and lovely staff and a variety of cats of all kinds and characters! Special thanks to sweet Jenny, that was a pure pleasure to ob... Read more

It's the best cat coffee in town. The entrance fee is the lowest, however the service and the conditions are the highest. Drinks and snacks are unlimited! The most caring and lovely staff and a variety of cats of all kinds and characters! Special thanks to sweet Jenny, that was a pure pleasure to observe her babysitting the tiny fur creatures! Show less

It's the best cat coffee in town. The entrance fee is the lowest, however the service and the conditions are the highest. Drinks and snacks are unlimited! The most caring and lovely staff and a variety of cats of all kinds and characters! Special thanks to sweet Jenny, that was a pure pleasure to ob... Read more

It's the best cat coffee in town. The entrance fee is the lowest, however the service and the conditions are the highest. Drinks and snacks are unlimited! The most caring and lovely staff and a variety of cats of all kinds and characters! Special thanks to sweet Jenny, that was a pure pleasure to observe her babysitting the tiny fur creatures! Show less

It's was such a dreamy experience. The cats were all so lovely at it was so much fun just playing with them. There were not many visitors, so the cats weren't tired or exhausted in any way. The cats had so much space to run or sleep, and you also had a bunch of toys so you would never get bored whil... Read more

It's was such a dreamy experience. The cats were all so lovely at it was so much fun just playing with them. There were not many visitors, so the cats weren't tired or exhausted in any way. The cats had so much space to run or sleep, and you also had a bunch of toys so you would never get bored while playing with them. They had great tea and some snacks. I think that visiting jennymiaw is not about eating the most perfect food, but about having a good time with those lovely cats. I'd recommend going in the morning so that the cats aren't tired or overstimulated already. I would recommend this Cat Café to everyone, who adores this cute little fellas❤️ Show less

It's was such a dreamy experience. The cats were all so lovely at it was so much fun just playing with them. There were not many visitors, so the cats weren't tired or exhausted in any way. The cats had so much space to run or sleep, and you also had a bunch of toys so you would never get bored whil... Read more

It's was such a dreamy experience. The cats were all so lovely at it was so much fun just playing with them. There were not many visitors, so the cats weren't tired or exhausted in any way. The cats had so much space to run or sleep, and you also had a bunch of toys so you would never get bored while playing with them. They had great tea and some snacks. I think that visiting jennymiaw is not about eating the most perfect food, but about having a good time with those lovely cats. I'd recommend going in the morning so that the cats aren't tired or overstimulated already. I would recommend this Cat Café to everyone, who adores this cute little fellas❤️ Show less

I was excited to come here, but left feeling very disappointed. I gave 2 stars because the included drinks were good and I liked the snacks, although you do have to be careful to avoid getting cat hair in your food. I didn't like how there were many cups and snack trays left from previous customers... Read more

I was excited to come here, but left feeling very disappointed. I gave 2 stars because the included drinks were good and I liked the snacks, although you do have to be careful to avoid getting cat hair in your food. I didn't like how there were many cups and snack trays left from previous customers, as well as several straw wrappers. The dishes were left the whole time I was there, which took up a lot of space that could have been used by customers. There are around 30 cats in a single room that is the size of a bedroom. Aside from the litter closet, the cats have nowhere to hide away from other cats/humans, leading them to be very stressed. I was only there for around 30 minutes, and I saw multiple cats hiss, growl, and try to scratch each other. Seeing how stressed they were was upsetting to see as a cat owner, and I felt like I couldn't have a good time because of this. I've been to multiple cat cafes (all of which have had more space), and I have never seen this aggressive behavior before, so I felt concerned. Perhaps the owner could downsize the amount of cats, or add some shelves and steps to the bare walls to provide more space for the cats so they can establish their own territories away from others. Something else that bothered me was how people are left in the cat room unsupervised. They have rules on the walls and a security camera in the corner, but people commonly ignore these rules, and I don't think they check the security camera constantly. I think they did not consider that the average person does not know how to read a cat's body language or how to touch a cat. While I was there, I saw multiple people trying to pick up cats who were clearly agitated, which led to a few people being scratched. What made me decide to leave was when I saw a girl (maybe in her 20's) try to "play" with the Maine coon by repeatedly smacking its face with a wand toy. The cat was clearly stressed-- it was hissing, growling, and cowering, and its nail was stuck on the toy while the girl kept yanking the wand. The cat was clearly in high emotional distress, and I felt upset and angry with this and decided to leave early. The bad reviews with people complaining about "mean and arrogant cats" show how people are clueless about how cats need their space and don't understand that cats will approach you when they want to. Many people do not realize that you can't force an interaction with a cat. Putting a staff member in the room at all times could easily protect not just the cats from stress, but also visitors who don't know how to interact with a cat from being scratched. Personally, I would not mind paying a little extra for additional staff members to ensure that everyone is having a good time and the space can be kept cleaner, as well as more toys and hides. I truly wish Jennymiaw Cat Cafe the best, and I really hope to see your business thrive and attract even more customers. Hopefully you can take my feedback into consideration. =) I would love to come back if it can be improved Response to the owner: I have kept cats for several years, so I am familiar with how they react when they're stressed versus playing. For the examples I listed, the cats' body language was showing that they were clearly stressed..... cowering, hissing, ears were back. That is not playful behavior. Additionally, what concerns me is the number of cats that were in that small room. Even if they are being rotated out, a single room should not have that many cats in it, because cats are territorial and require a certain amount of space per cat Show less

I was excited to come here, but left feeling very disappointed. I gave 2 stars because the included drinks were good and I liked the snacks, although you do have to be careful to avoid getting cat hair in your food. I didn't like how there were many cups and snack trays left from previous customers... Read more

I was excited to come here, but left feeling very disappointed. I gave 2 stars because the included drinks were good and I liked the snacks, although you do have to be careful to avoid getting cat hair in your food. I didn't like how there were many cups and snack trays left from previous customers, as well as several straw wrappers. The dishes were left the whole time I was there, which took up a lot of space that could have been used by customers. There are around 30 cats in a single room that is the size of a bedroom. Aside from the litter closet, the cats have nowhere to hide away from other cats/humans, leading them to be very stressed. I was only there for around 30 minutes, and I saw multiple cats hiss, growl, and try to scratch each other. Seeing how stressed they were was upsetting to see as a cat owner, and I felt like I couldn't have a good time because of this. I've been to multiple cat cafes (all of which have had more space), and I have never seen this aggressive behavior before, so I felt concerned. Perhaps the owner could downsize the amount of cats, or add some shelves and steps to the bare walls to provide more space for the cats so they can establish their own territories away from others. Something else that bothered me was how people are left in the cat room unsupervised. They have rules on the walls and a security camera in the corner, but people commonly ignore these rules, and I don't think they check the security camera constantly. I think they did not consider that the average person does not know how to read a cat's body language or how to touch a cat. While I was there, I saw multiple people trying to pick up cats who were clearly agitated, which led to a few people being scratched. What made me decide to leave was when I saw a girl (maybe in her 20's) try to "play" with the Maine coon by repeatedly smacking its face with a wand toy. The cat was clearly stressed-- it was hissing, growling, and cowering, and its nail was stuck on the toy while the girl kept yanking the wand. The cat was clearly in high emotional distress, and I felt upset and angry with this and decided to leave early. The bad reviews with people complaining about "mean and arrogant cats" show how people are clueless about how cats need their space and don't understand that cats will approach you when they want to. Many people do not realize that you can't force an interaction with a cat. Putting a staff member in the room at all times could easily protect not just the cats from stress, but also visitors who don't know how to interact with a cat from being scratched. Personally, I would not mind paying a little extra for additional staff members to ensure that everyone is having a good time and the space can be kept cleaner, as well as more toys and hides. I truly wish Jennymiaw Cat Cafe the best, and I really hope to see your business thrive and attract even more customers. Hopefully you can take my feedback into consideration. =) I would love to come back if it can be improved Response to the owner: I have kept cats for several years, so I am familiar with how they react when they're stressed versus playing. For the examples I listed, the cats' body language was showing that they were clearly stressed..... cowering, hissing, ears were back. That is not playful behavior. Additionally, what concerns me is the number of cats that were in that small room. Even if they are being rotated out, a single room should not have that many cats in it, because cats are territorial and require a certain amount of space per cat Show less

Good cats, bad humans. The cats were friendly but the cleanliness needs to improve. The fan was filled with cat fur and lots of fur flying around it kept going into my eyes. There were a bunch of kids there (some speaking Korean) and they were so annoying. Stomping around, intentionally scaring the... Read more

Good cats, bad humans. The cats were friendly but the cleanliness needs to improve. The fan was filled with cat fur and lots of fur flying around it kept going into my eyes. There were a bunch of kids there (some speaking Korean) and they were so annoying. Stomping around, intentionally scaring the cats like making a punching motion, actually hitting and kicking the cats, and shouting at the top of their lungs. Their teacher was barely in control and seemed so uninterested and always on her phone. There was no staff to monitor the room the cats kept slipping out of the door (one even knows how to open the door). The staff was sleeping on the first floor. Show less

Good cats, bad humans. The cats were friendly but the cleanliness needs to improve. The fan was filled with cat fur and lots of fur flying around it kept going into my eyes. There were a bunch of kids there (some speaking Korean) and they were so annoying. Stomping around, intentionally scaring the... Read more

Good cats, bad humans. The cats were friendly but the cleanliness needs to improve. The fan was filled with cat fur and lots of fur flying around it kept going into my eyes. There were a bunch of kids there (some speaking Korean) and they were so annoying. Stomping around, intentionally scaring the cats like making a punching motion, actually hitting and kicking the cats, and shouting at the top of their lungs. Their teacher was barely in control and seemed so uninterested and always on her phone. There was no staff to monitor the room the cats kept slipping out of the door (one even knows how to open the door). The staff was sleeping on the first floor. Show less

Great cat cafe in Hanoi. ❤️ This place emphasize cat interactions more than the food so there are really simple drinks and snacks but that’s all I needed!! The cats were all very cute, friendly, and seems well taken care of (clean, smells fine, no one too agressive). The space is definitely small fo... Read more

Great cat cafe in Hanoi. ❤️ This place emphasize cat interactions more than the food so there are really simple drinks and snacks but that’s all I needed!! The cats were all very cute, friendly, and seems well taken care of (clean, smells fine, no one too agressive). The space is definitely small for all of them but compared to other spaces, I think they are well taken care of 😊 Show less

Great cat cafe in Hanoi. ❤️ This place emphasize cat interactions more than the food so there are really simple drinks and snacks but that’s all I needed!! The cats were all very cute, friendly, and seems well taken care of (clean, smells fine, no one too agressive). The space is definitely small fo... Read more

Great cat cafe in Hanoi. ❤️ This place emphasize cat interactions more than the food so there are really simple drinks and snacks but that’s all I needed!! The cats were all very cute, friendly, and seems well taken care of (clean, smells fine, no one too agressive). The space is definitely small for all of them but compared to other spaces, I think they are well taken care of 😊 Show less