Reiners Bar and Game Room

4.0 (47 reviews)

11 Dorrance St, Providence, RI 02903, United States, Providence, RI

+1 401-900-1922

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Jackie Zerio
1 year ago
5

I absolutely love this place. We have gone here for New Years for years and always had a blast. We always stop in when we’re in the area for a drink. The atmosphere is great and the top golf suites and games always make it such a fun time. We recently had planned our post wedding brunch there and i... Read more

I absolutely love this place. We have gone here for New Years for years and always had a blast. We always stop in when we’re in the area for a drink. The atmosphere is great and the top golf suites and games always make it such a fun time. We recently had planned our post wedding brunch there and it was PERFECT. The food was excellent, the service was great, and the everyone of my guests had a good time. The Manager is so phenomenal to work with and is a great guy. Thank you!! Show less

Jackie Zerio
1 year ago
5

I absolutely love this place. We have gone here for New Years for years and always had a blast. We always stop in when we’re in the area for a drink. The atmosphere is great and the top golf suites and games always make it such a fun time. We recently had planned our post wedding brunch there and i... Read more

I absolutely love this place. We have gone here for New Years for years and always had a blast. We always stop in when we’re in the area for a drink. The atmosphere is great and the top golf suites and games always make it such a fun time. We recently had planned our post wedding brunch there and it was PERFECT. The food was excellent, the service was great, and the everyone of my guests had a good time. The Manager is so phenomenal to work with and is a great guy. Thank you!! Show less

Mercedes Herrera
1

My family and I stayed at the Graduate 2 nights and wanted to give the restaurant a try since the hotel recommended it. We tried to have dinner there but it looked like there was an event, the waiters kept walking by us without acknowledgment and there was no hostess around to let us know we were no... Read more

My family and I stayed at the Graduate 2 nights and wanted to give the restaurant a try since the hotel recommended it. We tried to have dinner there but it looked like there was an event, the waiters kept walking by us without acknowledgment and there was no hostess around to let us know we were not welcomed at the time due to the event. There were no signs that it was reserved for the event only. We left after waiting 15 minutes, very disappointing. Will know next time not to bother. Show less

Mercedes Herrera
1

My family and I stayed at the Graduate 2 nights and wanted to give the restaurant a try since the hotel recommended it. We tried to have dinner there but it looked like there was an event, the waiters kept walking by us without acknowledgment and there was no hostess around to let us know we were no... Read more

My family and I stayed at the Graduate 2 nights and wanted to give the restaurant a try since the hotel recommended it. We tried to have dinner there but it looked like there was an event, the waiters kept walking by us without acknowledgment and there was no hostess around to let us know we were not welcomed at the time due to the event. There were no signs that it was reserved for the event only. We left after waiting 15 minutes, very disappointing. Will know next time not to bother. Show less

Jenna M
5

We hosted a welcome drinks here the night before our wedding. Reiners provided yummy food, a private space, and access to fun games. Our guests had a great time. The fall themed cocktails were wonderful. They were responsive and easy to work with.

Jenna M
5

We hosted a welcome drinks here the night before our wedding. Reiners provided yummy food, a private space, and access to fun games. Our guests had a great time. The fall themed cocktails were wonderful. They were responsive and easy to work with.

Josh Brown
5

Come visit Mark and grab a beer and burger. They are delicious, and picture perfect, oh and searing hot! (I GOT THE SMASH BURGER, SOOO GOOD!)

Josh Brown
5

Come visit Mark and grab a beer and burger. They are delicious, and picture perfect, oh and searing hot! (I GOT THE SMASH BURGER, SOOO GOOD!)

Nik Sinphoune
6 months ago
4

Cool place. Good selection of drunks available. Only downside is they don't take cash. So bring your credit card.

Nik Sinphoune
6 months ago
4

Cool place. Good selection of drunks available. Only downside is they don't take cash. So bring your credit card.

default person
5 months ago
5

We only had their sesame chicken fries and 2 drinks but the drinks were great and the fries were the best thing I've ever had (and I eat a lot of chicken and fries)

default person
5 months ago
5

We only had their sesame chicken fries and 2 drinks but the drinks were great and the fries were the best thing I've ever had (and I eat a lot of chicken and fries)

Daniel Madren
5

Felt like Cheers!!! The food is pretty decent but the atmosphere is well worth the money and time. My team and I came from Indiana for a work conference. We stayed at the graduate hotel and decided to spend our nights at Reiners! The bartender, Kim, made our entire team feel right at home. She was s... Read more

Felt like Cheers!!! The food is pretty decent but the atmosphere is well worth the money and time. My team and I came from Indiana for a work conference. We stayed at the graduate hotel and decided to spend our nights at Reiners! The bartender, Kim, made our entire team feel right at home. She was so kind, the service was great, and the drinks were excellent! We became good friends and even got a photo together. Highly recommend the prohibition reject drink! This place is great and if I ever find my way back to Providence this stop is a must. Definitely check out their Trivia nights on Wednesdays. That was the most fun I’ve had in a while. Hope this helps anyone looking for a fun bar downtown! Show less

Daniel Madren
5

Felt like Cheers!!! The food is pretty decent but the atmosphere is well worth the money and time. My team and I came from Indiana for a work conference. We stayed at the graduate hotel and decided to spend our nights at Reiners! The bartender, Kim, made our entire team feel right at home. She was s... Read more

Felt like Cheers!!! The food is pretty decent but the atmosphere is well worth the money and time. My team and I came from Indiana for a work conference. We stayed at the graduate hotel and decided to spend our nights at Reiners! The bartender, Kim, made our entire team feel right at home. She was so kind, the service was great, and the drinks were excellent! We became good friends and even got a photo together. Highly recommend the prohibition reject drink! This place is great and if I ever find my way back to Providence this stop is a must. Definitely check out their Trivia nights on Wednesdays. That was the most fun I’ve had in a while. Hope this helps anyone looking for a fun bar downtown! Show less

Richard Sterling
10 months ago
2

Was greeted by all when I walked in. Was gladly upsold Woodford when I ordered my Old Fashioned. Ordered a chicken sandwich. Quietly waited 30min before the bartender who took my order said anything to me, and it was a vague apology about the friolator. Waited another 10min then asked for the check ... Read more

Was greeted by all when I walked in. Was gladly upsold Woodford when I ordered my Old Fashioned. Ordered a chicken sandwich. Quietly waited 30min before the bartender who took my order said anything to me, and it was a vague apology about the friolator. Waited another 10min then asked for the check without the chicken sandwich. No manager came by to offer resolution. No goodbyes were given or further apology when I was closing out or leaving. I asked to speak to a manager, and was met by the same barkeep who failed to offer any resolution. The bar offerings are uninspired and trapped in the early 2000s. The menu is upscale pub fair, with prices ranged from $14-28. None of this is damning. Their customer service is lazy and unintentional. They're in a prime spot on a holiday weekend and are virtually empty. Could be a classic bar, but the team seems to rely on the hotel capacity to make a buck instead of exhibiting great guest service. I waited later to speak to a supervisor, but was told after 10 min that they would not be able to speak to me. Show less

Richard Sterling
10 months ago
2

Was greeted by all when I walked in. Was gladly upsold Woodford when I ordered my Old Fashioned. Ordered a chicken sandwich. Quietly waited 30min before the bartender who took my order said anything to me, and it was a vague apology about the friolator. Waited another 10min then asked for the check ... Read more

Was greeted by all when I walked in. Was gladly upsold Woodford when I ordered my Old Fashioned. Ordered a chicken sandwich. Quietly waited 30min before the bartender who took my order said anything to me, and it was a vague apology about the friolator. Waited another 10min then asked for the check without the chicken sandwich. No manager came by to offer resolution. No goodbyes were given or further apology when I was closing out or leaving. I asked to speak to a manager, and was met by the same barkeep who failed to offer any resolution. The bar offerings are uninspired and trapped in the early 2000s. The menu is upscale pub fair, with prices ranged from $14-28. None of this is damning. Their customer service is lazy and unintentional. They're in a prime spot on a holiday weekend and are virtually empty. Could be a classic bar, but the team seems to rely on the hotel capacity to make a buck instead of exhibiting great guest service. I waited later to speak to a supervisor, but was told after 10 min that they would not be able to speak to me. Show less

MS B
3 years ago
5

I really liked this place, perfect for date night. Good food, nice environment and the game a gaming area. Nice to grab a quick bit or to go hangout with friends.

MS B
3 years ago
5

I really liked this place, perfect for date night. Good food, nice environment and the game a gaming area. Nice to grab a quick bit or to go hangout with friends.

Alexis Ramirez
3 years ago
5

my fiancée had her great gatsby themed birthday party this weekend and reiner’s hosted the event. from beginning to end, the staff was great and the food was 10/10. Special shout-out to the manager Virginia, if it wasn’t for her the event would not be as special and spectacular as it was. She was in... Read more

my fiancée had her great gatsby themed birthday party this weekend and reiner’s hosted the event. from beginning to end, the staff was great and the food was 10/10. Special shout-out to the manager Virginia, if it wasn’t for her the event would not be as special and spectacular as it was. She was incredibly helpful and quick on her feet with anything my fiancée needed. Can’t wait to have another event at Reiner’s! Show less

Alexis Ramirez
3 years ago
5

my fiancée had her great gatsby themed birthday party this weekend and reiner’s hosted the event. from beginning to end, the staff was great and the food was 10/10. Special shout-out to the manager Virginia, if it wasn’t for her the event would not be as special and spectacular as it was. She was in... Read more

my fiancée had her great gatsby themed birthday party this weekend and reiner’s hosted the event. from beginning to end, the staff was great and the food was 10/10. Special shout-out to the manager Virginia, if it wasn’t for her the event would not be as special and spectacular as it was. She was incredibly helpful and quick on her feet with anything my fiancée needed. Can’t wait to have another event at Reiner’s! Show less

Anita Maguire
3 years ago
3

I got some garlic parmesan chicken wings as takeout, while at the trinity Beergarden. They were crispy and the skin was very good coated with flavor. But the meat itself was kinda bland.

Anita Maguire
3 years ago
3

I got some garlic parmesan chicken wings as takeout, while at the trinity Beergarden. They were crispy and the skin was very good coated with flavor. But the meat itself was kinda bland.

M DaM-C
4

Drugs that cause Delusions are the reason I walked in here for the first time after being a Providence resident for most of my life... My best threats were no match for a Kennedy Plaza "Romeo" who thought I was playing hard-to-get. What made me stay was the nicest underage yet knowledgeable bartend... Read more

Drugs that cause Delusions are the reason I walked in here for the first time after being a Providence resident for most of my life... My best threats were no match for a Kennedy Plaza "Romeo" who thought I was playing hard-to-get. What made me stay was the nicest underage yet knowledgeable bartender, good food & drinks and a super fun out of town wedding party ⭐... I fully intended to return before the next event I attend in the city. I walked in irritated & alone and left smiling, with new friends I'll probably never see again...I Love this State!! Show less

M DaM-C
4

Drugs that cause Delusions are the reason I walked in here for the first time after being a Providence resident for most of my life... My best threats were no match for a Kennedy Plaza "Romeo" who thought I was playing hard-to-get. What made me stay was the nicest underage yet knowledgeable bartend... Read more

Drugs that cause Delusions are the reason I walked in here for the first time after being a Providence resident for most of my life... My best threats were no match for a Kennedy Plaza "Romeo" who thought I was playing hard-to-get. What made me stay was the nicest underage yet knowledgeable bartender, good food & drinks and a super fun out of town wedding party ⭐... I fully intended to return before the next event I attend in the city. I walked in irritated & alone and left smiling, with new friends I'll probably never see again...I Love this State!! Show less

Rachel Sandy (TheGreatRaeRae)
5

Our waiter was absolutely amazing, the food was excellent as well specifically the gouda mac and cheese with pulled pork

Rachel Sandy (TheGreatRaeRae)
5

Our waiter was absolutely amazing, the food was excellent as well specifically the gouda mac and cheese with pulled pork

Rachel Kelly
3 years ago
5

We had a great little visit with our 2 young children. Very friendly service! The truffle tots to start were awesome! I enjoyed my spinach salad and French onion soup and my husband liked his burger. My Mojito was really good too. We didn't get to check out the Top Golf Suite, but it's right in the ... Read more

We had a great little visit with our 2 young children. Very friendly service! The truffle tots to start were awesome! I enjoyed my spinach salad and French onion soup and my husband liked his burger. My Mojito was really good too. We didn't get to check out the Top Golf Suite, but it's right in the middle of the action of the restaurant which is cool! The only negative would be the pretzel bites - they were definitely stale. The mustard was yummy though! Show less

Rachel Kelly
3 years ago
5

We had a great little visit with our 2 young children. Very friendly service! The truffle tots to start were awesome! I enjoyed my spinach salad and French onion soup and my husband liked his burger. My Mojito was really good too. We didn't get to check out the Top Golf Suite, but it's right in the ... Read more

We had a great little visit with our 2 young children. Very friendly service! The truffle tots to start were awesome! I enjoyed my spinach salad and French onion soup and my husband liked his burger. My Mojito was really good too. We didn't get to check out the Top Golf Suite, but it's right in the middle of the action of the restaurant which is cool! The only negative would be the pretzel bites - they were definitely stale. The mustard was yummy though! Show less

Katie Powers
2 years ago
5

I wish I knew about this place sooner! Spent Friday night here and had a blast playing pool and virtual top golf. Food was yummy, drinks were on another level and I ended up being the last person to leave. Great spot!

Katie Powers
2 years ago
5

I wish I knew about this place sooner! Spent Friday night here and had a blast playing pool and virtual top golf. Food was yummy, drinks were on another level and I ended up being the last person to leave. Great spot!

Fin Crazsea
1

Food came out at the same time as the apps even though we asked twice about the apps first. The steaktips were well done when requested med. Drinks were far and few between. I wish you luck if you are thirsty!! Second night we had a reservation. We were sat 45 minutes late, even though nobody was t... Read more

Food came out at the same time as the apps even though we asked twice about the apps first. The steaktips were well done when requested med. Drinks were far and few between. I wish you luck if you are thirsty!! Second night we had a reservation. We were sat 45 minutes late, even though nobody was there. Executing a drink order for the table was difficult. Several of the dinners came out wrong, overcooked or didn’t come out at all. The manager was working very hard to make sure we had the best experience possible. Finally he admitted that it was a fully new staff and they are working on things.. Show less

Fin Crazsea
1

Food came out at the same time as the apps even though we asked twice about the apps first. The steaktips were well done when requested med. Drinks were far and few between. I wish you luck if you are thirsty!! Second night we had a reservation. We were sat 45 minutes late, even though nobody was t... Read more

Food came out at the same time as the apps even though we asked twice about the apps first. The steaktips were well done when requested med. Drinks were far and few between. I wish you luck if you are thirsty!! Second night we had a reservation. We were sat 45 minutes late, even though nobody was there. Executing a drink order for the table was difficult. Several of the dinners came out wrong, overcooked or didn’t come out at all. The manager was working very hard to make sure we had the best experience possible. Finally he admitted that it was a fully new staff and they are working on things.. Show less

Tegan Kurzynowski
3 years ago
5

My husband and I went for brunch today. The French toast was delicious!! Would definitely recommend. My husband had a burger and cleaned his plate. Fries were good too. We stayed to watch football once we found out they had bottomless mimosas. It’s connected to a boutique hotel. Probably should ch... Read more

My husband and I went for brunch today. The French toast was delicious!! Would definitely recommend. My husband had a burger and cleaned his plate. Fries were good too. We stayed to watch football once we found out they had bottomless mimosas. It’s connected to a boutique hotel. Probably should check it out next time verse Airbnb. Show less

Tegan Kurzynowski
3 years ago
5

My husband and I went for brunch today. The French toast was delicious!! Would definitely recommend. My husband had a burger and cleaned his plate. Fries were good too. We stayed to watch football once we found out they had bottomless mimosas. It’s connected to a boutique hotel. Probably should ch... Read more

My husband and I went for brunch today. The French toast was delicious!! Would definitely recommend. My husband had a burger and cleaned his plate. Fries were good too. We stayed to watch football once we found out they had bottomless mimosas. It’s connected to a boutique hotel. Probably should check it out next time verse Airbnb. Show less

Anita Maguire
2 years ago
5

It's located right at Kennedy Plaza, and i usually only stop for a drink. It was raining when I arrived to see Waterfire, so I stopped in to wait out the rain. The service is nice. They have dlme food, and I had the ceasar salad with steak tips before as a takeout. They have a few TV, a pool table... Read more

It's located right at Kennedy Plaza, and i usually only stop for a drink. It was raining when I arrived to see Waterfire, so I stopped in to wait out the rain. The service is nice. They have dlme food, and I had the ceasar salad with steak tips before as a takeout. They have a few TV, a pool table. Show less

Anita Maguire
2 years ago
5

It's located right at Kennedy Plaza, and i usually only stop for a drink. It was raining when I arrived to see Waterfire, so I stopped in to wait out the rain. The service is nice. They have dlme food, and I had the ceasar salad with steak tips before as a takeout. They have a few TV, a pool table... Read more

It's located right at Kennedy Plaza, and i usually only stop for a drink. It was raining when I arrived to see Waterfire, so I stopped in to wait out the rain. The service is nice. They have dlme food, and I had the ceasar salad with steak tips before as a takeout. They have a few TV, a pool table. Show less

Christine Nascimento
4 years ago
5

Hotel itself is still beautiful & Grand Was a bit disappointed with the restaurant. Was expecting a restaurant not a bar with a few tables against the windows, Overlooking Kennedy Plaza .. Service was slow & waiters seemed annoyed when asked something as simple as opening up the water that was serv... Read more

Hotel itself is still beautiful & Grand Was a bit disappointed with the restaurant. Was expecting a restaurant not a bar with a few tables against the windows, Overlooking Kennedy Plaza .. Service was slow & waiters seemed annoyed when asked something as simple as opening up the water that was served . Menu was ok, not a lot to choose from. We went with something simple. The tater tots appetizer was good but way to much for a starter. Main course we chose, a tuna melt which was cold by the time we got it and French onion soup that came out after my sandwich which as a cortesy was taken off our bill also ordered a large salad that was a bit whilted by the time we finally got it. Quaint place to socialize. Just was expecting more from a place that once held several dining rooms. More of a Pub atmosphere than fine dining like we were expecting. Must add that prices were reasonable, even saw a family with 3 children dining there. Happy for the experience, may return if in the area again. Although we specifically made reservations for this place of which i don't think was necessary unless you don't want to sit at the bar.. Reason I was told they were booked solid from x time to z time. Lol. Show less

Christine Nascimento
4 years ago
5

Hotel itself is still beautiful & Grand Was a bit disappointed with the restaurant. Was expecting a restaurant not a bar with a few tables against the windows, Overlooking Kennedy Plaza .. Service was slow & waiters seemed annoyed when asked something as simple as opening up the water that was serv... Read more

Hotel itself is still beautiful & Grand Was a bit disappointed with the restaurant. Was expecting a restaurant not a bar with a few tables against the windows, Overlooking Kennedy Plaza .. Service was slow & waiters seemed annoyed when asked something as simple as opening up the water that was served . Menu was ok, not a lot to choose from. We went with something simple. The tater tots appetizer was good but way to much for a starter. Main course we chose, a tuna melt which was cold by the time we got it and French onion soup that came out after my sandwich which as a cortesy was taken off our bill also ordered a large salad that was a bit whilted by the time we finally got it. Quaint place to socialize. Just was expecting more from a place that once held several dining rooms. More of a Pub atmosphere than fine dining like we were expecting. Must add that prices were reasonable, even saw a family with 3 children dining there. Happy for the experience, may return if in the area again. Although we specifically made reservations for this place of which i don't think was necessary unless you don't want to sit at the bar.. Reason I was told they were booked solid from x time to z time. Lol. Show less

Arissa Soupharath (Arissa_758)
5

The service here was amazing! Specifically the waiter Miguel who was serving my table gave great menu suggestions and made my experience at Reiners a good one. I ordered the mozzarella sticks and fries for a quick bite and they came out so quick. I enjoyed each item very much and I’ll be back for mo... Read more

The service here was amazing! Specifically the waiter Miguel who was serving my table gave great menu suggestions and made my experience at Reiners a good one. I ordered the mozzarella sticks and fries for a quick bite and they came out so quick. I enjoyed each item very much and I’ll be back for more! Show less

Arissa Soupharath (Arissa_758)
5

The service here was amazing! Specifically the waiter Miguel who was serving my table gave great menu suggestions and made my experience at Reiners a good one. I ordered the mozzarella sticks and fries for a quick bite and they came out so quick. I enjoyed each item very much and I’ll be back for mo... Read more

The service here was amazing! Specifically the waiter Miguel who was serving my table gave great menu suggestions and made my experience at Reiners a good one. I ordered the mozzarella sticks and fries for a quick bite and they came out so quick. I enjoyed each item very much and I’ll be back for more! Show less

David Reynolds
1 year ago
5

Can't say enough about the fast and really fun service here. We had a great time and laughed all night, great job. There are pool tables and good live entertainment. Great place to have a few with the added benefit of an elegant hotel to stay in later which is part of the Hilton collection.

David Reynolds
1 year ago
5

Can't say enough about the fast and really fun service here. We had a great time and laughed all night, great job. There are pool tables and good live entertainment. Great place to have a few with the added benefit of an elegant hotel to stay in later which is part of the Hilton collection.

Chris
5

We had so much fun here on a Friday night! The bartender was very attentive. The manager went above and beyond when I alerted her of my food allergy. She took extra steps to make sure I was taken care of. Friendly, hospitable service overall!

Chris
5

We had so much fun here on a Friday night! The bartender was very attentive. The manager went above and beyond when I alerted her of my food allergy. She took extra steps to make sure I was taken care of. Friendly, hospitable service overall!

Adee Ortiz
5

We came here for drinks and pool, service was great and atmosphere was very mellow Definitely a nice place to play pool, jenga good food. Their fried calamari was delicious and tasty, their wings were nice and crispy with great flavor. Definitely recommend checking this place out if you're in the a... Read more

We came here for drinks and pool, service was great and atmosphere was very mellow Definitely a nice place to play pool, jenga good food. Their fried calamari was delicious and tasty, their wings were nice and crispy with great flavor. Definitely recommend checking this place out if you're in the area. Show less

Adee Ortiz
5

We came here for drinks and pool, service was great and atmosphere was very mellow Definitely a nice place to play pool, jenga good food. Their fried calamari was delicious and tasty, their wings were nice and crispy with great flavor. Definitely recommend checking this place out if you're in the a... Read more

We came here for drinks and pool, service was great and atmosphere was very mellow Definitely a nice place to play pool, jenga good food. Their fried calamari was delicious and tasty, their wings were nice and crispy with great flavor. Definitely recommend checking this place out if you're in the area. Show less

Avery S
5

I have come in a few times since moving to the area and it’s always very pleasant! The entire staff is awesome and they even do karaoke on Thursdays which has been so nice. Last night I came in super late and was greeted very warmly and felt welcome even though it was close to closing. Will definite... Read more

I have come in a few times since moving to the area and it’s always very pleasant! The entire staff is awesome and they even do karaoke on Thursdays which has been so nice. Last night I came in super late and was greeted very warmly and felt welcome even though it was close to closing. Will definitely be coming back here regularly in the future! Show less

Avery S
5

I have come in a few times since moving to the area and it’s always very pleasant! The entire staff is awesome and they even do karaoke on Thursdays which has been so nice. Last night I came in super late and was greeted very warmly and felt welcome even though it was close to closing. Will definite... Read more

I have come in a few times since moving to the area and it’s always very pleasant! The entire staff is awesome and they even do karaoke on Thursdays which has been so nice. Last night I came in super late and was greeted very warmly and felt welcome even though it was close to closing. Will definitely be coming back here regularly in the future! Show less

Sandra Schiloski
1

Terrible experience overall. Had called the day prior to order the top golf for our company christmas party. We had 13 people for a 430 pm reservation. We all got there and the bar manager Olivia said nope that it hasn't been used in months and you didn'talk to us. IT MUST HAVE BEEN THE HOTEL. I SA... Read more

Terrible experience overall. Had called the day prior to order the top golf for our company christmas party. We had 13 people for a 430 pm reservation. We all got there and the bar manager Olivia said nope that it hasn't been used in months and you didn'talk to us. IT MUST HAVE BEEN THE HOTEL. I SAID NO it was the restaurant I spoke to. I called twice. She continues to say It is broken and we are trying to get rid of it. So we decided to have drinks before dinner. Multiple couples were staying at the Graduate hotel so would have been convenient. We kept getting attitude about where we were standing. We kept moving until finally we just.ended up taking all 13 people to my hotel room so we could actually have a good time. We went to leave and then were yelled at to put all drinks in plastic cups. We all did. My message is if they advertise and you call and then get attitude from Olivia is just not the experience we were looking for😒. We had planned a Christmas yankee swap. One of us won a 12 pack of beer. It was not opened we were holding to take to room. She yells you can't have that. We said we just won it and are not opening. She said to take it and wrap back up. This was ridiculous. The other bartenders were very pleasant but this overall experience was unacceptable. We were having a couple drinks to then have dinner down the street. So disappointed because I organized and was embarrassed how my company all were treated. We all understand rules and laws we are all around 35 to 50. NO need to speak that way. You want to have people come back then put a smile on and show your teeth. This is my first bad review ever in my life. Planning a special night takes time and for people to be that way just put a bad spin on things immediately. There are definitely better ways in life to relay messages to customers. Show less

Sandra Schiloski
1

Terrible experience overall. Had called the day prior to order the top golf for our company christmas party. We had 13 people for a 430 pm reservation. We all got there and the bar manager Olivia said nope that it hasn't been used in months and you didn'talk to us. IT MUST HAVE BEEN THE HOTEL. I SA... Read more

Terrible experience overall. Had called the day prior to order the top golf for our company christmas party. We had 13 people for a 430 pm reservation. We all got there and the bar manager Olivia said nope that it hasn't been used in months and you didn'talk to us. IT MUST HAVE BEEN THE HOTEL. I SAID NO it was the restaurant I spoke to. I called twice. She continues to say It is broken and we are trying to get rid of it. So we decided to have drinks before dinner. Multiple couples were staying at the Graduate hotel so would have been convenient. We kept getting attitude about where we were standing. We kept moving until finally we just.ended up taking all 13 people to my hotel room so we could actually have a good time. We went to leave and then were yelled at to put all drinks in plastic cups. We all did. My message is if they advertise and you call and then get attitude from Olivia is just not the experience we were looking for😒. We had planned a Christmas yankee swap. One of us won a 12 pack of beer. It was not opened we were holding to take to room. She yells you can't have that. We said we just won it and are not opening. She said to take it and wrap back up. This was ridiculous. The other bartenders were very pleasant but this overall experience was unacceptable. We were having a couple drinks to then have dinner down the street. So disappointed because I organized and was embarrassed how my company all were treated. We all understand rules and laws we are all around 35 to 50. NO need to speak that way. You want to have people come back then put a smile on and show your teeth. This is my first bad review ever in my life. Planning a special night takes time and for people to be that way just put a bad spin on things immediately. There are definitely better ways in life to relay messages to customers. Show less

Grover Gutierrez
3 months ago
1

1 Star Unacceptable Service and Unprofessional Environment My experience here was extremely disappointing. We waited over 20 minutes without being acknowledged, while the bartender and her coworker continued serving drinks to at least nine other guests who arrived after us. Despite politely trying ... Read more

1 Star Unacceptable Service and Unprofessional Environment My experience here was extremely disappointing. We waited over 20 minutes without being acknowledged, while the bartender and her coworker continued serving drinks to at least nine other guests who arrived after us. Despite politely trying to get their attention, we were repeatedly ignored. This level of negligence and lack of professionalism is unacceptable—especially on my first night in the city, when I was hoping for a welcoming experience. To make matters worse, as we were leaving, one of their regulars called me a derogatory name. The staff did nothing to address it. No guest should ever be treated this way. Zero stars if that were possible. Show less

Grover Gutierrez
3 months ago
1

1 Star Unacceptable Service and Unprofessional Environment My experience here was extremely disappointing. We waited over 20 minutes without being acknowledged, while the bartender and her coworker continued serving drinks to at least nine other guests who arrived after us. Despite politely trying ... Read more

1 Star Unacceptable Service and Unprofessional Environment My experience here was extremely disappointing. We waited over 20 minutes without being acknowledged, while the bartender and her coworker continued serving drinks to at least nine other guests who arrived after us. Despite politely trying to get their attention, we were repeatedly ignored. This level of negligence and lack of professionalism is unacceptable—especially on my first night in the city, when I was hoping for a welcoming experience. To make matters worse, as we were leaving, one of their regulars called me a derogatory name. The staff did nothing to address it. No guest should ever be treated this way. Zero stars if that were possible. Show less

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Opening Hours

Wednesday: 4 to 10 PM Thursday: 4 to 11 PM Friday: 4 PM to 12 AM Saturday: 3 PM to 12 AM Sunday: Closed Monday: Closed Tuesday: 4 to 10 PM